{"id":21158,"date":"2018-12-27T15:28:09","date_gmt":"2018-12-27T14:28:09","guid":{"rendered":"https:\/\/quantumluxury.store\/customer-service\/"},"modified":"2024-03-28T15:26:36","modified_gmt":"2024-03-28T14:26:36","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/quantumluxury.store\/en\/page\/customer-service\/","title":{"rendered":"Customer service"},"content":{"rendered":"\t\t
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Customer service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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O R D E R S<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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You are informed about the order status by the automatic service system to the e-mail address provided in the order. <\/span><\/p>\n

Please check your “spam”, “other”, “junk”, etc. folder.<\/span><\/p>\n

Orders are normally shipped within 2-5 business days.<\/span><\/p>\n

Express shipping is possible after prior contact by e-mail: info@crystalarya.com and individual arrangement of such possibility.<\/span><\/p>\n

Handicrafts made to individual order are sent according to arrangements with the client.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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I N D I V I D U A L <\/span><\/p>\n

O R D E R <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Energy jewelry made to individual order is made at the customer’s request after prior arrangement of details, approval of the project along with a valuation and payment of an advance payment towards the implementation.<\/span><\/p>\n

Crystal Arya Quantum Luxury is a guarantee of a unique combination of creativity, elegance and the highest quality quantum energy structure, individually tuned in the form of Pure Consciousness gems to the needs of the owner. <\/span><\/p>\n

Jewelry made to individual order is not returnable.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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C O M P L A I N T S<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The complaint submission process takes place by correspondence. For this purpose please <\/span>describe in detail the reason for the complaint and send the report to info@crystalarya.com <\/span> <\/span>along with the advertised jewelry clearly photographed. If the event qualifies for a complaint, then the jewelry should be sent at your own expense, along with the original proof of purchase and packaging, to the company’s correspondence address:<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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CRYSTAL ARYA LTD KATARZYNA BARCZY\u0143SKA ZALESIE 20, 77-121 POMYSK WIELKI<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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After receiving the shipment, the notification will be subjected to a thorough examination, the results of which will be notified to you at the e-mail address provided in the complaint.<\/span><\/p>\n

Parcels that do not meet the above-mentioned criteria will not be considered.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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R E P A I R<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Handicraft is a functional art that may be destroyed. Once in a while, renovation is useful to restore the freshness and former shine of the gems. Additionally, energetic power jewelry works within the owner’s energy field, which may increase the risk of damage. Especially when we do not consciously work with our conditions and jewelry supports us in cleansing negative influences. <\/span><\/span>Therefore, you can use the service of jewelry purchased at the Crystal Arya gallery www.quantumluxury.store.<\/span><\/span><\/p>\n

To do this, please contact us by e-mail: info@crystalarya.com, providing the following information:<\/span><\/span><\/p>\n

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  • first name and last name<\/span><\/li>\n
  • a proof of purchase<\/span><\/li>\n
  • information about the desired repair + photos of the jewelry<\/span><\/li>\n<\/ul>\n

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    After receiving the message, you will receive a response within 7 business days with a quote for the service and possible delivery time. <\/span><\/span><\/p>\n

    The cost of shipping jewelry for repair is borne by the customer.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    O R D E R S You are informed about the order status by the automatic service system to the e-mail address provided in the order. Please check your “spam”, “other”, “junk”, etc. folder. Orders are normally shipped within 2-5 business days. Express shipping is possible after prior contact by e-mail: info@crystalarya.com and individual arrangement […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":21440,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-21158","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"\nCustomer service - Quantum Luxury<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/quantumluxury.store\/strona\/obsluga\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer service - Quantum Luxury\" \/>\n<meta property=\"og:description\" content=\"O R D E R S You are informed about the order status by the automatic service system to the e-mail address provided in the order. 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