Privacy policy

The updated privacy policy of the Crystal Arya store available at www.crystalarya.com is valid from May 25, 2018.

Dear Client! We care about your privacy and want you to feel comfortable when using the services offered at the Crystal Arya Quantum Luxury Store. Therefore, below we present the most important information about the principles of our processing of your personal data and cookies used by the website www.crystalarya.com This information has been prepared taking into account the GDPR, i.e. the General Data Protection Regulation. This policy applies to all activities performed by the Administrator within the Store and in connection with it.

Fulfillment of the information obligation (Article 13 of the GDPR)
Who is the personal data administrator?

The administrator of personal data provided via the Website is: Crystal Arya Ltd, Suite 18 Equity Chambers 249 High Street North Poole, BH15 1DX, NIP: 13652840

How can you contact us?
Our Data Protection Inspector is responsible for contact:
e-mail: crystalaraya@o2.pl,
postal address: Personal Data Protection Officer Crystal Arya Ltd., Suite 18 Equity Chambers 249 High Street North Poole, BH15 1DX

What is the purpose of processing my personal data and its legal basis?
If you intend to use Crystal Arya Quantum Luxury services, you will be asked to provide us with your personal data. Your data is processed by us for the purposes indicated below, related to the operation of the Store and the provision of services offered therein. We process your data on the basis of your previously expressed voluntary consent, which is acceptance of the Regulations.
Depending on what you decide on, it may be:
– provision of individual services offered in the Store, including: execution of orders and services, sending educational materials and training, sending a newsletter, i.e. provision of services electronically.

What data do we process?
In accordance with the Regulations, the Customer’s data collected by the Administrator for the purposes listed in § 8 point 7 are: name and surname, residential address, e-mail address, telephone number, and also possibly: IP address, type of browser used and session ID, bank account number . In the case of Sellers/companies, these additionally include: company name, Tax Identification Number (Tax Identification Number), and company headquarters address.
Who do we entrust the processing of your personal data to?
We may entrust your personal data to Poczta Polska, courier companies to process orders, and to our technological partners, i.e. entities that provide us with services such as hosting, sending e-mails and SMS messages, and provide us with software development and maintenance services.

Do we transfer your data to a third country?
We make sure that your data is processed in the European Economic Area; if our Technology Partner has servers in the USA, we ensure that it is on the Privacy Shield list.

How long do we store your personal data?
Your Personal Data will be stored until you exercise the rights listed below in the paragraph “What rights do you have as a Crystal Arya customer” to the extent that their implementation leads to the cessation of personal data processing by Crystal Arya, including, in particular, the right to withdraw consent and the right to object to the processing of data for direct marketing purposes.

What are your rights as a Customer of the Crystal Arya Quantum Luxury Store?
You are entitled to:
a) the right to access your data and receive a copy thereof;
b) the right to rectify (correct) your data;
c) the right to delete data;
d) the right to limit data processing: you can request that we limit the processing of your personal data only to storing it or performing activities agreed with you, if in your opinion we have incorrect data about you or we process it unjustifiably; or you do not want us to delete them because you need them to establish, pursue or defend claims; or for the duration of your objection to data processing;
e) the right to object to data processing: you have the right to object to the processing of your data for the purposes of direct marketing. If you exercise this right, we will stop processing your data for this purpose;
f) the right to transfer data: you have the right to receive personal data relating to you from us in a structured, commonly used and machine-readable format. You can also instruct us to send this data directly to another administrator;
g) the right to lodge a complaint with the supervisory authority: if you believe that we are processing your data unlawfully, you may submit a complaint to the President of the Office for Personal Data Protection or another competent supervisory authority;
h) the right to withdraw consent to the processing of personal data: In order to exercise your rights, send a request to the email address: crystalarya@o2.pl
Basis for personal data processing
Your personal data is processed only if we have a legal basis for it. The grounds that apply in the Store and in connection with it – depending on what is applicable in a given case are:
– Store Regulations – contract for the provision of Services or taking action at the request of the data subject before concluding this contract (Article 6(1)(b) of the GDPR),
– our legal obligation, especially related to accounting in the case of paid services (Article 6(1)(c) of the GDPR),
– our legal obligation, especially related to accounting in the case of paid services (Article 6(1)(c) of the GDPR),
– our legitimate interest in profiling users visiting the Website for marketing purposes (Article 6(1)(f) of the GDPR),
– our legitimate interest, consisting in collecting opinions of Website users about the Website, which allows us to improve it in accordance with users’ suggestions (Article 6(1)(f) of the GDPR),
– our legitimate interest in collecting data for statistical and analytical purposes, which allows us to optimize our Website (Article 6(1)(f) of the GDPR),
– our legitimate interest, consisting in the analysis of selected and recorded conversations with the customer service department of our Website in order to improve the quality of services provided (Article 6(1)(f) of the GDPR),
– Your consent expressed on the Website if you consent to the processing of data (Article 6(1)(a) of the GDPR).
If the basis for our processing of personal data is your consent, remember that you can withdraw or limit it at any time. Data processing remains lawful until you withdraw your consent.

Providing personal data on our Website is voluntary, but in most cases necessary to: use the Services (i.e. conclude a contract with us) or receive information about promotions or special offers offered on the Website, if you decide to receive them.

Cookies policy

The Store does not automatically collect any information, except for information contained in cookies. Cookies (so-called “cookies”) are IT data, in particular text files, which are stored on the Store User’s end device and are intended for using websites. online Store. Cookies usually contain the name of the website they come from, their storage time on the end device and a unique number. The entity that places cookies on the end device of the Store User and obtains access to them is the Store operator. Cookies are used to: customize the content of websites the Store to the User’s preferences and optimization of the use of websites; in particular, these files allow you to recognize the Store User’s device and properly display the website, tailored to its individual needs; creating statistics that help understand how Store Users use websites, which allows improving their structure and content; As part of the Store, the There are two basic types of cookies: “session cookies” and “persistent cookies”. “Session” cookies are temporary files that are stored on the User’s end device until they leave the website or turn off the software (web browser). “Permanent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User. The following types of cookies are used in the Store: “necessary” cookies, enabling the use of services available in the Store, e.g. authentication cookies used for services requiring authentication in the Store; cookies used to ensure security, e.g. used for detecting abuses in the field of authentication within the Store; “performance” cookies, enabling the collection of information on how to use the Store’s websites; “functional” cookies, enabling “remembering” the settings selected by the User and personalizing the User’s interface, e.g. language or region from which the User comes, font size, website appearance, etc.; “advertising” cookies, enabling the provision of advertising content to Users more tailored to their interests. In many cases, software used to browse websites (web browser) allows by default storing cookies on the User’s end device. Store users can change cookie settings at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the web browser settings or to inform each time they are placed on the Store User’s device. Detailed information about the possibilities and methods of handling cookies is available in the software (web browser) settings. The Store Operator informs that restrictions on the use of cookies may affect some functionalities available on the Store’s websites. Cookies placed on the Store User’s end device and used may be also by advertisers and partners cooperating with the Store operator. More information about cookies is available at www.wszystkoociasteczkach.pl or in the “Help” section of your web browser menu.